Centralized Conversations
Bring supported SMS and WhatsApp conversation activity into one dashboard.
Bring SMS and WhatsApp Conversations Into One Shared Inbox
Keep supported conversations visible from the AutoForward Text dashboard, reply without holding the original phone, and give your team a clearer view of incoming customer communication.
SMS ConversationsWhatsApp InboxRemote RepliesShared Visibility
One place to check
See supported messaging activity without switching between devices.
Reply remotely
Continue supported conversations from the web dashboard.
Keep teams aligned
Make important customer messages easier for the right people to see.
Conversation management
A Practical Inbox for Business Messaging
Start with a clearer view of conversations, then connect those messages with routing and automation when needed.
Web-Based Replies
Respond through supported connected channels without needing the original handset in front of you.
Conversation History
Review message context and recent activity before deciding how to respond.
Shared Visibility
Help teams monitor important messages instead of leaving them isolated on one device.
How it works
From Incoming Message to Team Response
Connect a supported messaging source, receive conversations in the dashboard, and reply or route the message using the workflow that fits your team.
1
Connect a Channel
Connect an Android phone, supported SMS route or WhatsApp account to AutoForward Text.
2
Receive Conversations
Supported incoming messages appear in the web inbox with the available conversation context.
3
Reply or Route
Respond from the dashboard or pass the message into a forwarding, webhook or automation workflow.
FAQ
Unified Inbox Questions
Channel capabilities vary, but the goal stays simple: make conversations easier to see and manage.
Visit the Help CenterWhich conversations can appear in the inbox?+
The dashboard can centralize supported SMS and WhatsApp conversation activity from channels connected to your AutoForward Text account.
Can I reply without the original phone?+
Supported connections can be replied to from the web dashboard or through available reply workflows. The connected device or messaging route must remain available where required.
Can multiple people monitor messages?+
The web dashboard provides shared visibility for supported conversations, helping teams avoid relying on one physical handset.
Can inbox messages trigger automation?+
Supported message events can be routed to webhooks, APIs and connected automation systems when a workflow needs more than a manual reply.
Messages together
Give Your Team a Better Place to Manage Conversations.
Connect supported SMS and WhatsApp channels, bring conversations into one dashboard and reply from wherever your team works.